Help when you need it.
ZeroPingTools runs in your browser—we cannot see your files or tool output. For product issues, feature ideas, or account questions (we don't require accounts), use the channels below.
General support, feedback, and private inquiries.
hello@zeropingtools.online
Typical response time
We aim to reply within 2–5 business days. Security reports are prioritized. We are a small team; thank you for your patience.
Common topics
Bugs & tool behavior
If something crashes, renders wrong, or returns unexpected output, please email us with browser, OS, and steps to reproduce.
Security
For responsible disclosure of vulnerabilities, please email us with “Security” in the subject. Do not post exploit details publicly until we have had a chance to respond.
Documentation & privacy
How we handle data is described in our Privacy Policy. Terms of Service cover acceptable use—especially for network and security-related tools.
Need something faster?
Use the Contact page to compose a message—then send it via your email client.